At the resort I was told I would not be able to snorkel with the sharks because I dd not have a voucher. I have my receipt showing tyhat I paid $525 Canadian for this trip. 4 Star. Disappointing that no one bothered to check with each other at the resort. Again I do encourage you to forward me your emails directly showing the dates and times you originally sent them. We took the Yasawa Flyer to get to Viwa Island, and were disappointed to find out once we were essentially stranded on an island, that the cost we paid didn't remotely cover what the ticket said it did or what was explained. Pre and post trip I corresponded with them through the Tour Radar site. Cruises depart from Denarau Marina with round-trip transfers included. And finally, perhaps 2020 has left you feeling like you just want to get away from it all. This is the version of our website addressed to speakers of English in the United States. Awesome Adventures Fiji. Viti Levu Tourism; Viti Levu Hotels; Bed and Breakfast Viti Levu; Viti Levu Holiday Rentals; Viti Levu Holiday Packages; Flights to Viti Levu; Viti Levu Restaurants When I arrive in Nadi on Nov.30, there was no transfer to the hotel from the airport for 5 hours. The dive crew at Barefoot Kuata did not know what package you were booked on and that the fount office team at the resort were holding a voucher for your shark snorkel, nor did they bother to check with their front office team. Exclusive private boutique resort catering for adults only. It is further reported as per their reservations system at the resort that you were checked in to your accommodation at 2:12pm. We wish you safe and fun onward travels. We are pleased to hear you enjoyed your time with us and we hope to see you again in the future. Hi SamsA450CQ, I am sorry you have had such a poor experience and also for the delay in this reply but we have been (and still are) in hibernation due to Covid-19. Vinaka, The Awesome Adventures Team, Night mare in Fiji through Amazing Adventures Fiji, The company Awesome Adventures Fiji totally ripped me off. i spent 4 and a half hours on my phone and theresorts phone to try to straighten it out so the resort understood and had proof thaI paid in advance for the swin with the sharks.Again another day wasted. Checked in at … We hope to see you again in the future, Vinaka, South Sea Cruises, My review is about AAF’s Yasawa Flyer transfer. With this tropical teaser, you can enjoy a mix of vacation relaxation and awesome adventure, with six days to explore Fiji. Pre and post trip I corresponded with them .At this time all information on this trip was not available for me to view , on tour radar app, including all of my chats. Awesome Adventures had some mixed reviews when we were looking at our Fiji holiday, but defintely glad to have booked through them. From paddle-boarding, kayaking, snorkelling or diving - you can do it all with Awesome Adventures Fiji! It's the favorite Fiji hotel of most! did nothing to assist us. Bula Liketotravel2055 As per previous review we received dated Feb 1 I have been able to thoroughly look into both accusations and allegations and after a rather long investigation into your claims please be advised of what I am able to respond back to both of your reviews with; As per advice sent to us by your booking agent we were holding flight arrival time for 30.12.19 at an estimated time of arrival of 10.10 am however we have confirmation from Airports Fiji that the flight was delayed and arrived into Nadi at 10:45am - some 35 minutes later than the scheduled time. Correspondence that you refer to as being deleted is not via our correspondence, as you have booked through a third party booking agent. Fiji is famous for its beautiful clusters of islands, the Mamanucas and the Yasawas. You can opt to go kayaking, swimming into sea caves, snorkeling in the Blue Lagoon, or simply lounge in the sun. Ranking of the top 11 things to do in Fiji. I would definitely recommend this company and its services. As we do not operate the resorts, we do trust that the communication between their own teams is provided however, doesn't seem to be the case in this instance. airport office as per advice (didn't need to after all), bus was there to collect us from our accommodation on departure day, and the process to get vouchers etc at the port was very easy also. Upgrade to the Awesome Experiences activity package to include all the “must do” activities in Fiji. It was the worst I have ever experienced in the 3 months that I travelled from Autralia,NewZealand,and Bali. Lauren My previous response dated; 1.2.20 Bula 7continentsken My name is Lauren & I'm General Manager, Reservations & Customer Service. Depending on the weather, you can even choose to travel in an air-conditioned lounge or out on a deck. Awesome Adventures Fiji: Tips - See 555 traveler reviews, 282 candid photos, and great deals for Denarau Island, Fiji, at Tripadvisor. We had a wonderful time enjoying the day with kids right across Fiji who have rhumetic heart disease. They just took your word for it. This was also clearly advised on your confirmation of your booking that was forwarded to your agent and hopefully they in turn forwarded this to you with your travel itinerary. As per advice sent to us by your booking agent we were holding your flight arrival time on 30.12.19 at an estimated time of arrival of 10.10am however we have confirmation from Airports Fiji that the flight was delayed and arrived into Nadi at 10:45am - some 35 minutes later than the scheduled time. Very easy booking process and ability to add and change things as needed for our accommodation - so all was booked prior ready to go. The content on this page was created by Mamanuca and Northern Yasawa Island Reef Endeavour Cruise . I arrived at the resort and then was taken aside by the dive aster. I did not enjoy any of my time in Fiji. 0. Our very own Digital Marketing and Operations Assistant took a trip to Fiji last year with Awesome Adventures Fiji. Lauren customerservices@ssc.com.fj, The company Awesome Adventures Fiji totally ripped me off. We just sat on the floor in thier office and when we asked how long we would have to wait theysaid they did not know. I have told all of my family, friends and Dental Colleagues never to book with Tour Radar, Bamba Experience or aewsome adventures. Good rates and no reservation costs. Gerne holen wir Sie am ersten Tag Ihres Awesome Adventure Fiji-Pakets von Ihrer Unterkunft ab und bringen Sie nach Port Denarau. Awesome Adventures Fiji combine volunteering and pure holiday time. You can opt to go kayaking, swimming into sea caves, snorkeling in the Blue Lagoon, or simply lounge in the sun. If you’re on an Awesome Adventures Fiji package between FJ$40-$60 cash per day should be enough. We do ask and thank you for your patience and understanding, as we work to assist everyone in these uncertain and unprecedented times that is affecting us all. When I arrive in Nadi, 3 of us waited for 5 hours for a transfer to our hotel. Find local Fiji Business, Events, Attractions in one unbiased place.List your business and have it reviewed by patrons all for free. Alternatively, the "Bula Combo Pass" provides an easy, hassle free way to pay for accommodation, as many properties do not accept credit cards or travellers cheques, only cash. Very easy booking process and ability to add and change things as needed for our accommodation - so all was booked prior ready to go. Learn more. The dive master knew I was very upset by this and after showing him my confirmation of my paid trip of $525 Canadia dollars that I could not go on the swim with the sharks this day because I spent so ong on the phone,but I could go the next day. We at Awesome Adventures pride ourselves on our great service and the products of the Yasawa Islands that we represent as a booking agent. All I received was a message that I would have all my documents when I arrived atthe Nadi airport. I explained this to Awesome Adventures. Select budget or standard shared dormitory accommodations, or upgrade to stay in a traditional Fijian bure. I will make it my mission to tell anyone interested in traveling to Fiji about my nightmare trip!!!!! Boat departs at 8.45am daily and cost F$155 per adult each way Helpful Not helpful ... To keep the rating score and review content relevant for your upcoming trip, we archive reviews older than 36 months. Very easy booking process and ability to add and change things as needed for our accommodation - so all was booked prior ready to go. InterContinental (IHG) Hotels in Viti Levu, Hotels with Private Beach in Denarau Island, Hotels with Infinity Pools in Denarau Island, Surfing, Windsurfing & Kitesurfing in Viti Levu, Points of Interest & Landmarks in Viti Levu, Game & Entertainment Centers in Viti Levu, Sabeto Hot Springs and Mud Pool: Tickets & Tours‎, Garden of the Sleeping Giant: Tickets & Tours‎, Fiji Airways Premier Lounge: Tickets & Tours‎, Momi Battery Historical Park: Tickets & Tours‎, Colo-I-Suva Forest Park: Tickets & Tours‎, Kula Wild Adventure Park: Tickets & Tours‎, Coconut Cruiser 7-Day Yasawa & Mamanuca Island Adventure Package. Awesome Adventures Fiji: Excellent service - See 555 traveler reviews, 282 candid photos, and great deals for Denarau Island, Fiji, at Tripadvisor. It is further reported as per their reservations system that you were checked in to your accommodation at 2:12pm. Check what our former guests thought about their Fiji vacations at Octopus Resort. Now we are waiting for an answer about the refund. Come and explore the Mamanuca and Yasawa Islands of Fiji with us! We offer an incredible selection of packages & adventures in Fiji. ‘Awesome Adventures Fiji’ is an experienced adventure operator (a subsidiary of award winning South Sea Cruises). It included ferry transfers and a hotel shuttle pickup at the start. For those passengers using the ‘Bula Pass’ and paying as they go, accommodation prices in the 1 and 2 Coconut properties are between FJ$105-$158 per night for a dorm and FJ$131-$200+ per person per night for a share twin/double bure (including 3 meals). I spent 4 and a half hours on the phone to try to straighten it out. The dive crew at Barefoot Kuata did not know you were holding a voucher for your shark snorkel, nor did they bother to check with their front office team. Checked in at. Awesome Adventures had some mixed reviews when we were looking at our Fiji holiday, but defintely glad to have booked through them. If so, there’s a desert island in Fiji with your name on it. 2017 Bula Philippe, Nous espérons néanmoins que cela vous aidera dans vos recherches. Thank you for sharing your experience with Awesome Adventures. You will find some of the best snorkeling and diving in Fiji. I insisted on getting one then she assured me I woyuld receive all required vouchers at the Nadi hotel when I checked in. At the airport I asked the Awesome adventure agents for my documents. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. 52 talking about this. Awesome Adventures; Oasis Palms Hotel; Getting Around The M; Dive Giant Mantarays; Dive Prices; Dive Certifications; Weddings Fijian Marriage; Community Win A Fiji Vacation; In to Win a Vacation; Airfares; Reviews; Gallery; Customers; Contact Us Your long & informative review & accusations naturally have me, not only very concerned but also very intrigued. Our Vessel cannot physically land on their beach. I will be investigating all of your claims one by one over the next few days & urge you to make contact with me so I can update you with my findings (2 sides to this story & to be fair both sides must have the chance to tell their story) & discuss further. Awesome Adventures Fiji offers two types of Fiji island hopping passes: Bula Pass - for transfers only; Bula Combo Pass - for transfers and accommodation; Bula Pass. The Awesome Adventures Fiji office is located on the left-hand side as you exit the Customs Hall at the International Airport. He would fit me in next day. ❤️ The crystal clear waters of the Yasawa Islands are the perfect spot to enjoy a variety of water-based activities. Awesome Adventures Fiji, provides backpacker accommodation packages throughout the islands. Come spend your Fiji vacations in one of the best Fiji resorts, sleep in traditional Fijian bures, by the best beach in Fiji or surrounded by the jungle. Got limited time in Fiji and want to experience a taste of the Mamanuca & Yasawa Islands with the Ultimate Snorkel with the Sharks Encounter included, then this is the package for you! The Awesome adventure agents were unorganized and. I could not go on the swim with the sharks this day because I spent so long on the phone. She assured me I would receive all required vouchers at the Nadi hotel. As we do not operate the resorts we do trust that the communication between their own teams is provided however, doesn't seem to be the case in this instance. DO NOT USE THIS COMPANY. Vinaka for bringing this to our attention and we hope you enjoy the remainder of your time in Fiji Awesome Adventures Fiji, I booked the "Seas Everyday" package through awesome Fiji. This impressive vessel provides the most popular way for tourist and travellers to travel to and throughout the Yasawa and Mamanuca Island groups. Awesome Adventures Fiji bietet einen Versicherungsschutz bei einem führenden Versicherer für abenteuerliche Reisen an, der bei der Buchung mitbestellt werden kann. Vinaka, For months I have been chasing this company for money they promised to refund. Wenn Sie Ihre Unterkunft nicht über uns buchen, müssen Sie uns mitteilen, wo Sie sich aufhalten. Sleep under the stars on a remote desert island. Awesome Adventures Fiji, Denarau Island, Fiji - Tripadvisor: Tutustu paikasta Awesome Adventures Fiji kirjoitettuihin arvosteluihin ja ammattilaisten ottamiin sekä matkailijoiden aitoihin kuviin Book online, pay at the hotel. As per our T&C's: Some properties have an individual charge for the long boat connection from this service - payable directly to resort. An Awesome Adventures Fiji Review | ISIC Australia. Because of corona we had to cancel our trip. He said I could snorkel off the beach but would not be able to snorkel with the sharks because I dd not have a voucher. more, Response from SSCAdmin, Public Relations Manager at Awesome Adventures Fiji, Things to do near Awesome Adventures Fiji. We offer an incredible selection of packages & adventures in Fiji. 28 talking about this. Made up of over 300 islands with awe-inspiring coral reefs, white sandy beaches, and turquoise lagoons, this beautiful region provides the perfect island adventure. I look forward to receiving same. Whether you want to take an off-roading adventure on one of our Las Vegas ATV tours, soar through the sky in a helicopter headed towards the Grand Canyon, or kayak Nevada’s gorgeous lakes, we can make it happen. Bula C8428BFchrisw! If you like to travel at your own pace, exploring where and when you want, then Awesome Adventures Fiji is for you. I was more frustrated each time I was promissed but never received the voucher for the snorkel with the sharks. Operated by Awesome Adventures Fiji The Yasawa Flyer is Awesome Adventures Fiji’s modern and large high speed catamaran. We are very happy to collect you from your accommodation on the first day of your Awesome Adventure Fiji package for the transfer to Port Denarau. 0. 1 Star. Response from SSCAdmin, Guest Relations Manager at Awesome Adventures Fiji Responded 27 Jan 2020 Bula Dougie1982 Apologies for the delay in responding to your review. 36 talking about this. We didn't have any problem! Awesome Adventures Fiji - Coconut Cruiser - 7 days, 6 nights, 3 islands. This is our review of: AWESOME ADVENTURES FIJI We toured the islands of Fiji with a tour company called Awesome Adventures. 4.0 (1 review) 5 Star. Cruises depart from Denarau Marina with round-trip transfers included. Response from SSCAdmin, Guest Relations Manager at Awesome Adventures Fiji Responded 27 Jan 2020 Bula Dougie1982 Apologies for the delay in responding to your review. It is with regret that I have to post this on this public forum after not receiving any email from you as per my request in my response dated 1 Feb (below). Upgrade to the Awesome Experiences activity package to include all the “must do” activities in Fiji. Reviews. Let us take you into the South Pacific's heart of paradise - Fiji. It is a shame that you have gone to such lengths to try and convince readers otherwise and do recommend next time you wish to travel to Fiji you book with us direct. Vinaka. Awesome Adventures had some mixed reviews when we were looking at our Fiji holiday, but defintely glad to have booked through them. We at Awesome Adventures pride ourselves on our great service and the products of the Yasawa Islands that we represent on their behalf. Loving life in Fiji! It was a 4D/3N trip which consisted of the Seaspray Adventure, a night on Southsea Island, Kuata Island, and Mantaray Island. I will pass this information through to the management of Barefoot Kuata, which I'm sure they will apologize for this miscommunication. I will never go back to your sketchy, nonprofessional, unhospitable country and to make it my mission to tell anyone interested in travelling to Fiji about my nightmare trip to Fiji!!! Your booking agent originally requested for a two night stay at Barefoot Kuata and later amended this to one night, hence the reason the of the rate drop you bring to everyone’s attention as we amended the booking at your agents request to reflect the overnight rate instead of two nights. Packages range from 3-12 days and include accommodation, vessel transfers, meals, and activities. Restaurants near Awesome Adventures Fiji, Denarau Island on Tripadvisor: Find traveler reviews and candid photos of dining near Awesome Adventures Fiji in Denarau Island, Fiji. Awesome Adventures Fiji: Excellent! We booked through STA which I would suggest as they were quick to respond and sorted everything out including coach transfers and any alterations (thank you Amy)! United States). Viwa Island Resort. Amazing Adventures admitted their incompetence and sheepishly said that I had experienced a minor inconvenience. She took forever then gave me a voucher for a Nadi hotel and a transfer to the ship the next morning'a one night stay at the island resort but no voucher for the snorkelwith the sharks. Learn more. We are pleased to hear you enjoyed your time with us and sorry you didn't get to swim with the manta rays. Island-hop your way around Fiji on a leisurely 6-day tour by high-speed catamaran. Thank you for sharing your experience with Awesome Adventures. Awesome Adventures Fiji Given the COVID-19 pandemic, call ahead to verify hours, and remember to practice social distancing See what your friends are saying about Awesome Adventures Fiji. Tours and Tickets by Awesome Adventures Fiji Yasawa and Mamanuca Islands Hop-On Hop-Off Pass 5 Reviews Fiji is famous for its beautiful clusters of islands, the Mamanucas and the Yasawas. Bula Chrischd187 By now you would have received your repy to your email, after firstly requesting us to amend your travel dates and further advice now received from you to cancel and refund your holiday. There is no direct correspondence between you or your traveling companions and our reservations team nor via the agents you have mentioned prior to you (and traveling companions) arriving in Fiji or afterwards, (apart from this forum). They have erased all of the pre trip conversations and have falsely changed the price I paid to $300.00 Canadian. However, thought it best to inform you asap of my findings and trust you will be happy with the outcome of the investigations, regarding your claims in your review. Awesome Adventures had some mixed reviews when we were looking at our Fiji holiday, but defintely glad to have booked through them. I had paid for 4nights and 5 days including the snorkel with the sharks. We have confirmation from the resort - where you stayed with accommodation vouchers provided to them – that they picked you up as shown on their transfer manifest log that you were indeed picked up from the Awesome Adventures Fiji Airport office at 11:10am (25 minutes after landing) and your party were taken directly to your resort. At 2:12pm was more frustrated each time I was more frustrated each time I was promissed but never the. ; 1.2.20 Bula 7continentsken my name is lauren & I 'm sure they will apologize for any mishap with! Or diving - you can even choose to travel in an air-conditioned lounge or on. 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